Payment & Remittance Receipt
Once payment is received through EFT or paper check, our payment posting specialists organize the corresponding payment and remittance information.
Payment Posting Services that Keep Every Dollar Accounted For
Post Accurate Payments. Protect Revenue.
Your practice bills $300. The insurer pays $220. If your team posts the payment without reviewing the ERA/EOB, an underpayment or incorrect adjustment can go unnoticed—leaving potential revenue unrecovered. That’s what eClaim Solution payment posting services prevent: no discrepancies, no unnecessary write-offs, no delays. Our payment posting specialists thoroughly review every detail before posting payments to your account, protecting your revenue to the fullest extent.
Is Your Revenue Cycle Costing You Money?
We’ll respond within one business hour.
Payment Posting Performance You Can Actually Measure
2
%
Payment Posting Accuracy
24-
2
Hours
Payment Posting Turnaround
2
+
EHR/EMR Platforms Supported
50k
2
+
Payments Processed
More Than Payment Posting. Accurate Revenue Visibility.
Payment posting is more than recording payments; it’s about accurately reflecting what was paid, what was adjusted, what remains outstanding, and where discrepancies may require attention. At eClaim Solution, our payment posting specialists always verify the ERA/EOB statements, record what’s been paid, and check it against the applicable contracted reimbursement terms to ensure accurate payment processing. See how our experts turn every payment into accurate revenue data;
- Check every ERA/EOB statement against posted payments.
- Verify payments against contracted reimbursement rates.
- Identify payment and remittance mismatches during the posting process.
- Spot denied and rejected claims for appropriate follow-up.
- Identify underpayments, overpayments, duplicate payments, and other payment discrepancies.
- Reconcile payments and post payments to patient accounts.
- Route denied or rejected claims for correction and follow-up.
- Maintain accurate payment reports for ongoing monitoring and reconciliation.
When Payment Posting Falls Behind, Revenue Follows
If payments aren’t posted on time, your practice can lose visibility into outstanding balances, delay follow-up, and miss opportunities to identify payment discrepancies. Here are some of the most common payment posting challenges healthcare providers face:
Delayed Payments and Posting Backlogs
Payers issue payments along with ERA/EOB information, but delays in posting them to patient accounts can create billing and A/R inaccuracies and make it harder to identify outstanding balances that still need attention.
Missing or Unmatched ERA and EOB Payments
The insurer paid the amount, but you don’t know which patient it belongs to because the ERA/EOB statements are missing or the details don’t match the bank deposit, leading to delays in posting payments.
Incorrect Adjustments and Patient Balances
Payment poster enters incorrect contractual adjustments; for example, instead of $200, they accidentally enter $120, which can cause the $80 difference to be incorrectly written off or transferred to patient responsibility.
Underpayments, Overpayments, and Duplicate Payments
Payment posting can uncover discrepancies that require further review. A payer may reimburse less than the expected amount, issue an overpayment, or make a duplicate payment. If these discrepancies aren’t identified and reconciled, inaccurate balances can remain in the system, and potential revenue recovery opportunities may be missed.
Manual Errors and Reconciliation Gaps
Incorrect or missing data during payment entry into the billing software, or failure to record financial data during the reconciliation process, often leads to incorrect payment posting.
Staffing Constraints and Administrative Workloads
Due to the higher volume of claims and paperwork, reading every EOB manually and reconciling payments with a minimum or inexperienced staff ultimately causes payment delays and disrupts cash flow.
We Don't Just Post Payments. We Look for What Doesn't Add Up
Our payment posting specialists do more than enter payments. They look for claims that haven’t been paid in full, partial payments, write-offs, and transactions awaiting review. Here’s what we do to ensure a prompt and accurate payment posting process:
Identify Missing and Unmatched Payments
Once payment is received, we verify the available payment details against the ERA/EOB, write-offs, and contractual adjustments to identify missing information or discrepancies before posting.
Flag Underpayments and Incorrect Adjustments
We review ERA/EOB details, payment amounts, adjustments, and applicable reimbursement terms to identify potential underpayments or incorrect adjustments. If there are any, our experts route these discrepancies for underpayment review and recovery.
Verify Patient Responsibility
Before posting payments to patient accounts, we verify copays, deductibles, and coinsurance amounts to prevent billing discrepancies or incorrect charges.
Route Exceptions for Timely Follow-Up
If our payment posting expert finds any underpayment, overpayment, or rejected claim, we route it to the designated denial management team to investigate and follow up with payers, making the process smoother and faster.
Complete Payment Posting Services for Your Revenue Cycle
eClaim Solution offers comprehensive payment posting services that help practices and providers improve revenue cycle and boost cash flow, while reducing AR days. Here’s what our medical payment posting solutions include;
Insurance Payment Posting
Our insurance payment posting experts check the reimbursements once your payer sends them and verify them against the EOB and ERA statements. Also, our staff checks the outstanding balances, contractual adjustments, and write-offs (if any) to maintain accurate financial records.
01
Patient Payment Posting
When it comes to posting payments to the patient account, our experts record the copays, deductibles, and coinsurance (secondary payers) to find any patient responsibility and ensure a smooth revenue flow.
02
ERA and EFT Posting
Our medical payment posting specialists handle the automated payment processing via ERA and EFT. We always ensure that accurate ERAs are posted to the medical billing software, allowing multiple claims to be handled at once and speeding up the overall process.
03
Payment Reconciliation
To strengthen your revenue cycle, we ensure that accurate details are entered into the billing software (EMR/EHR) and aligned with the electronic remittance advice (ERA). Further, we reconcile bank deposits to the ERA statement, streamlining the process.
07
EOB Processing
eClaim’s payment posting experts handle your EOB (explanation of benefits) processing effectively, ensuring that each amount is accurately entered into the patient ledger — avoiding patient-provider disputes.
04
Payment Adjustments and Transfers
Our specialists review contractual adjustments, write-offs, and other applicable adjustments, then apply them to the appropriate claim or patient account according to the remittance details. We then apply the appropriate adjustments and transfer remaining balances to the responsible payer or patient account according to the remittance details.
06
Secondary and Tertiary Payment Posting
When multiple payers are involved, our specialists accurately post secondary and tertiary payments after adjudication, applying each payer’s payment, adjustments, and remaining responsibility to the appropriate account.
05
Secondary and Tertiary Payment Posting
When multiple payers are involved, our specialists accurately post secondary and tertiary payments after adjudication, applying each payer’s payment, adjustments, and remaining responsibility to the appropriate account.
05
Payment Adjustments and Transfers
Our specialists review contractual adjustments, write-offs, and other applicable adjustments, then apply them to the appropriate claim or patient account according to the remittance details. We then apply the appropriate adjustments and transfer remaining balances to the responsible payer or patient account according to the remittance details.
06
Payment Reconciliation
To strengthen your revenue cycle, we ensure that accurate details are entered into the billing software (EMR/EHR) and aligned with the electronic remittance advice (ERA). Further, we reconcile bank deposits to the ERA statement, streamlining the process.
07
From Payment Receipt to Account Reconciliation
Our payment posting and reconciliation services ensure every step is accurate and handled effectively for a smooth process, so no revenue leakage.
Pre-Posting Verification
The posted payment is then verified against the electronic remittance advice (ERA) files or EOB (explanation of benefits) to ensure each amount is entered correctly into the medical billing software.
Batch Creation
Before posting payments to the EMR/EHR system, our experts create a batch for the rendered service (e.g., Batch #104 - Aetna EFT - $12,500.00). It helps us ensure that every payment related to this batch is correctly posted to the system, making reconciliation smoother.
Payment & Line-Item Posting
The amount data is applied to individual patient accounts (either via automated ERA 835 auto-posting or manual EOB keying), which involves patient responsibility, paid, allowed, and contractual adjustments.
Denial & Remark Code Flagging
If there's any rejected or denied claim, posters identify the denial codes (CARC) or (RARC) and send them to the denials management team for appeal or correction.
Balance Transfer & Patient Responsibility
Remaining balances are transferred to the appropriate payer or patient responsibility based on the adjudicated claim details, with patient statements generated according to the practice's billing workflow.
Batch Balancing & Closure
Once the payment is posted to the billing software, our experts cross-check the total entries in the system to ensure they match the batch target. If it matches, then the batch is balanced and closed.
Final Account Reconciliation
To ensure no amount will be unpaid, our experts verify that the entries in the billing software match the bank accounts and ERA records. If anything is missing or recorded incorrectly, our experts move it to unapplied cash for further investigation and resolution.
What Better Payment Posting Does for Your Practice
Better payment posting means better visibility over your revenue cycle, which ultimately helps you make better revenue decisions. Here’s what outsourcing payment posting services helps with:
Faster Payment Turnaround
Improved Staff Productivity
Fewer Payment Discrepancies
Better A/R Visibility
Reduced Administrative Work
More Accurate Patient Accounts
More Consistent Revenue Reporting
In-House Payment Posting vs. Outsourced Payment Posting
The in-house team is often overburdened due to administrative tasks, billing workflows, and clinical management, resulting in lost revenue. Let’s compare it with outsourcing payment posting services so your practice can make a better decision.
In-House Costs
Fixed higher expenses include staff salaries, software costs, and training or license expenses.
Full control over daily reports, manage workflows, custom oversights and access to billing posters.
The turnaround time depends on internal staff availability, office hours, team expertise, and the volume of claims.
Higher data-entry rates and missed denials due to staff turnover result in lost potential revenue.
Outsourced Costs
No fixed amount, often charged 4-8% of collections or per-transcription/claim line, flat hourly rate.
Relies on contractual agreements, KPI indicators, and performance metrics via audit reports (monthly/weekly).
Faster turnarounds, often 24 hours, as they use automated models or software.
Precise payment posting with accurate reconciliation ensures proper denial categorization to recover maximum payments.
Payment Posting Services Built Around Your Practice
We built our payment posting services tailored to your practice’s goals and requirements, so no delays occur. We serve all medical specialties across the USA to ensure every practice receives the payments they deserve.
Payment Posting That Fits Into Your Existing RCM Workflow
No matter which billing software your practice prefers, our payment posting experts handle it effectively. With decades of experience in the healthcare billing industry, we have worked with 50+ EHR and EMR systems, so our experts can work with your existing system to ensure your RCM workflow never disrupts operations while maintaining secure workflows and protecting sensitive patient information. Some of the EHR/EMR systems our experts have worked with;
Practice Fusion
AthenaHealth
Epic
eClinical Works
OfficeAlly
Tebra
TherapyNotes
WebPt
AdvancedMD
NextGen
Keep Payment Posting Connected to the Rest of Your RCM
Payment posting isn’t what ensures your revenue cycle progress, but it’s an integral part of your overall billing workflows. See how eClaim Solution keeps it connected to the rest of your RCM cycle;
- From patient scheduling and eligibility verification through coding and claims submission, each upstream RCM step affects the accuracy and timeliness of reimbursement.
- Once we receive payments, our experts cross-check them against ERA/EOB statements and post them to dedicated billing and patient accounts, and identify denials (if any) for the appeal process.
- Our denial management team resolves claims while effectively reviewing old, unpaid, and partially paid claims to recover reimbursement and manage AR days.
- Then we post patient balances and billing statements accurately to patient accounts to ensure timely payment collections.
- Now, our team handles every payment data smoothly and generates reports for your practice’s review, keeping you updated on your financial records.
More Than a Payment Posting Vendor. A Revenue Cycle Partner.
As an experienced revenue cycle management company, eClaim Solution handles the entire revenue cycle, not just your payment posting process. Here’s why practices trust and choose us;
Dedicated Payment Posting Specialists
Every practice has its own rules and requirements. We assign a dedicated payment posting specialist to your practice, so you stay up to date on your revenue and billing accounts.
Revenue-Focused Payment Review
Our experts do more than data entry. We review, analyze, and cross-check each entry before posting to the billing system, helping reduce avoidable revenue leakage.
Scalable Support as Your Volume Grows
As your claim volume grows, we assign more experts to your practice to prevent delays and discrepancies in billing workflows.
Transparent Reporting and Visibility
We support your practice with timely reporting and custom reports, so your financial records stay visible.
Healthcare-Focused RCM Expertise
With years of experience in the healthcare industry, our professionals are highly trained to control your billing tasks effectively, ensuring fast, accurate payments.
Payment Posting Services Nationwide
eClaim Solution is based in Lewes, Delaware, but offers services nationwide across the USA. From the South to the West, North, and East, our payment posting services are built for every state of the United States, including,
Frequently Asked Questions
What does payment posting mean?
Payment posting is the process of recording and applying insurance and patient payments, adjustments, and patient responsibility to the correct accounts based on ERA/EOB and other payment information. The process also involves identifying discrepancies that may require follow-up.
What are payment posting services?
Payment posting services involve hiring a third-party billing company to manage the practice’s financial records, including patient responsibility and insurer payments, within the billing software.
How many types of payment posting are there?
Payment posting can generally be performed manually or through automated workflows. Manual payment posting refers to the line-by-line entry of amounts, including contractual adjustments, allowed and paid amounts, into the billing software from the electronic remittance advice to ensure accurate patient billing. Another is automated payment posting, which directly fetches electronic remittance files and enters the amounts into billing systems, avoiding manual data-entry errors and resulting in more accurate reimbursements.
How does eClaim Solution handle my payment posting?
At eClaim Solution, our experts review ERA/EOB details, post insurance and patient payments to the correct accounts, verify adjustments and patient responsibility, and reconcile payments with claims and deposits to keep your records accurate.