6 Revenue Cycle Management KPIs to Track

Revenue cycle management is the bridge among the medical & business aspects of the healthcare industry. It refers back to the complete chain of tactics from scheduling a patient appointment to getting reimbursements from the insurance companies.

KPIs in RCM play a pivotal role, as they assist force data-pushed decision-making and create business transformation projects. RCM KPIs permit benchmarking of your revenue cycle’s overall performance with enterprise friends at the responsiveness of your affected person get right of entry to team, exceptional of your medical documentation, the effectiveness of your cash flow cycle, and compliance with guidelines.

While there are 100s of available enterprise-well-known metrics, the Healthcare Financial Management Association (HFMA) defines 29 trendy metrics, and we’ve selected 6 of the important signs to focus on this blog.

Whether you’re strolling a medical doctor practice or a hospital, adhering to the 6 KPIs indexed below permits you to hold your revenue cycle in control. By Measuring and tracking those KPIs, you may be capable of extract the maximum from your revenue cycle and locate the much-needed cash to invest in technology and patient care.

1. POS (Place of Service) cash Collections:

HFMA defines POS cash collections as all cash accumulated from the patient earlier than or on the time of service or as much as seven days post-discharge. POS Collections additionally consist of self-pays and co-pays. To arrive at a cost for this KPI, divide the POS bills via way of means of the accrued self-pay cash.

Measuring POS cash collections permits you to track the performance of your POS structures or your workforce accounting the POS. It can also help perceive and troubleshoot center POS troubles affecting your universal RCM technique.

These factor of provider collections (POS collections) are important for your revenue cycle management. A strong POS collection method can supply your cash flow a lift and decrease back-end workplace work.

2. Clean Claim Rate:

Clean claim rate is the share of insurance claims submitted and effectively reimbursed the primary time upon submission. An excessive smooth declare charge means that the time spent in AR and the time taken for the issuer to get compensated is drastically reduced.

When claims aren’t resolved at the preliminary submission, it creates massive rework & value for each issuer & payer.

Measuring the smooth declare charge lets in healthcare companies to track the performance of the claim submission technique even as calculating the common duration & value it takes for a declare to be reprocessed.

3. Discharges Not fully Billed (DNFB):

Discharged Not Fully Billed is a metric this is used to evaluate a couple of hospitals in a selected region. DNFB may be calculated by dividing the unbilled quantity for expenses to discharged patients via way of means of the common every day revenue.

DNFB applies to any circumstance in which the patient has been discharged, and the claim become submitted without billing for all medical offerings provided. It is important to preserving the DNFB inside industry requirements to make certain that the services rendered may be transformed to cash. DNFB is a massive reason of revenue leakage, specifically in fast paced Emergency Department settings.

4. Days in AR:

The eClaim Solution offers a benchmark of fewer than forty days for days in AR. This KPI allows you become aware of the common time it takes in your team or your gadget to gather payment for the services offered. Average days in AR may be calculated by:

Calculate the common every day expenses – Add the everyday expenses for the beyond numerous months and divide the sum quantity through the entire number of days in the selected period. Divide the entire bills receivable with the aid of using the computed every day common expenses.

5. Claim Denial Rate:

To calculate the declare denial rate, divide the entire dollar amount of claims denied through payers by the entire quantity submitted in the given period. A denial charge of 5% to 10% is acceptable, while a declare denial charge below 5% indicates a wholesome revenue cycle management technique and economic flow. If you declare the denial rate is above 10%, examine your eligibility verification, coding, and credentialing functions.

6. Revenue per Encounter:

Revenue in line with come across may be described and computed with the aid of using dividing net collections with the aid of using the quantity of patient visits in a given month. This metric can offer a brief view of the health of your revenue cycle.

Running a financially and success health facility or practice requires a awesome back-workplace team, brand new era, and diligent attention at the revenue and repayment rates. Partnering with RCM specialists like Medical Billing corporations positioned you at the direction to economic achievement as we assist deliver data-pushed methods, pro revenue cycle professionals, and top-notch generation to enhance your revenue collections.

Talk To Us To Recognize How We Allow You To With A More Potent RCM System

Key Takeaway:

Medical practices want to pay close attention to the information on the subject of billing. Ideally, eClaim Solution will track key overall performance signs in medical billing.
Tracking medical billing KPIs will assist us stay aware about measurements to enhance, which include the awful debt charge.
Dedicated software program enables us display records which include accounts receivable and the rate of denials or unbilled claims can suggest the distinction among profitability or having to put off workforce.
Compare fluctuations in day-by-day cash receipts with different factors, which include fluctuating patient volume or the addition of recent employees on your team.
We’ll have a look at KPIs for day-by-day activities in addition to weekly overall performance, month-to-month trends, and quarterly updates to look how reimbursements are flowing.

Frequently Asked Questions

01. What is the difference between medical billing and RCM services?

Medical billing is only one step that helps you get paid faster. At the same time, RCM is a comprehensive service that includes denial management, claim submissions, patient insurance coverage verification, enrollment services, and many other services. Hence, RCM (Revenue Cycle Management) is a vast package, while medical is the only step to get paid faster.

02. How many years of expertise in the healthcare industry?

At eClaim Solution, we have over 10 years of experience in providing healthcare services, which include medical billing, EFT/ERA enrollment, Medicare/Medicaid enrollment, credentialing, denial management, and medical coding. Our mission is to help healthcare professionals focus on patient care without the stress of payment.

03. In which states do you offer RCM services?

At eClaim Solution, we offer the best, and reliable RCM services across the USA, specifically in Texas, Michigan, New York, New Jersey, Pennsylvania, Indiana, California, and Illinois.

04. What is your process for healthcare billing services?

Here is the step-by-step process that our experts have taken for faster and timely payments.

First, we verify the patient’s insurance coverage eligibility, and then we charge for the treatment or service they received.
Next, we process the claim accurately and remain active to monitor its status and ensure it has been processed.
If any rejection occurs, we immediately follow up and resubmit the claim after making the necessary corrections.
Payment is posted to the provider’s account. If any denial occurs, we respond promptly to minimize the impact on revenue.

05. Why should you choose HIPAA-compliant RCM services?

HIPAA-compliant RCM services ensure the protection and security of patients’ PHI (Protected Health Information) while helping healthcare professionals regain trust and authority.

06. Do you offer Medicaid and Medicare Enrollment?

Yes, eClaim Solution offers Medicaid and Medicare enrollment and revalidation services to group practices and individual providers, ensuring timely payment from government payers.

07. Do you provide medical billing for clinics?

Whether you’re running a family practice, specialty clinic, or outpatient care center, eClaim Solution delivers accurate and efficient billing solutions that let your team focus on what matters most — patient care.